FAQ

  • What is electrical test and tag, and why is it necessary for my business?

    Electrical test and tag involves visually inspecting and electrically testing portable appliances, then attaching a tag showing the result and next due date. It helps you meet workplace safety obligations and reduces the risk of electric shock, equipment failure, and downtime.

  • How often do my appliances need to be tested and tagged under current regulations?

    Test intervals vary depending on workplace type, level of risk, and the relevant standard. High-risk environments (such as construction or workshops) require more frequent testing than low-risk office spaces.

  • What types of equipment or appliances do you test and tag?

    Power tools, computers, monitors, kitchen appliances, chargers, power boards, extension leads — essentially any portable electrical equipment that plugs into a standard socket. Additionally we test RCD’s both portable and those in your electrical panel.

  • Are all businesses legally required to have electrical equipment tested and tagged?

    Most workplaces must ensure electrical equipment is safe to use.

  • Which standards and regulations do you follow?

    Testing follows the relevant in-service safety standards, such as AS/NZS 3760, along with the Occupational Health and Safety Act and Regulations.

  • Will I receive a report or log of all items tested?

    Yes — you’ll receive a detailed compliance report showing each item, the test result, location, and next due date.

  • What happens if an item fails the test?

    Failed items are tagged as "failed" and removed from service where practical. You’ll also be notified on the spot, and the failure will be included in your report with recommendations.

  • Can regular test and tag reduce workplace risks and insurance liability?

    Yes. Identifying faults early increases electrical safety and provides documented evidence that risks are being properly managed.

  • Do you offer onsite testing outside normal business hours?

    Yes — after-hours and weekend appointments can be arranged to avoid business disruption.

  • How do you charge for test and tag services?

    Pricing is usually per item, with volume discounts for larger sites.

  • Is there a minimum call-out fee?

    Most jobs have a minimum charge to cover travel and setup time. This is always confirmed upfront.

  • How long does a typical visit take?

    For a small office or workshop, most test and tag work can be completed in 1–3 hours, depending on the number of appliances.

  • Are your technicians licensed or certified?

    Yes — all technicians are trained and competent to perform testing in accordance with the relevant standards and hold required licences.

  • Do you have public liability insurance and working with childrens checks?

    Yes, full public liability insurance is maintained for all work completed on site. Additionally all our technicians have working with children checks if required for your workplace. Proof can be supplied on request.

  • Which areas do you service?

    Services are available across the Melbourne and Suburban region, with additional travel available for multi-site, Rural and/or larger clients.

  • Do you offer reminder services for when the next test is due?

    Yes — reminders can be set up so you are notified before the next testing cycle is due free of charge.